Shipping policy

1. Processing Time

Orders are processed within 1-3 business days after payment is received. Orders placed on weekends, or public holidays will be processed the next business day.

2. Shipping Rates & Delivery Estimates

• Standard Shipping: [X–X business days] — $[amount]]

Delivery times are estimates and may vary due to factors beyond our control.

3. Order Tracking

Once your order ships, you’ll receive a confirmation email with a tracking number.

4. International Shipping

We currently ship to anywhere in New Zealand and are looking to expand onto international delivery. 

5. Delays & Issues

We are not responsible for delays caused by carriers, customs, or incorrect shipping information provided by the customer.

6. Contact Us

If you have any questions about your order, please contact us at ecocollectify@gmail.com.